Our vision

Our vision is simple and achievable: to be Australia’s number one Vocational Education and Training provider in our specialisation.

Our mission

Our mission is to offer you the best training and education programs possible. Our objective is to develop a ‘stand out’ organisation of quality and integrity that offers our students nationally and internationally recognised qualifications in a flexible learning environment. We strive to maintain a high level of excellence which is designed against the Australian Quality Training Framework.

We aspire to develop new and innovative ways to implement and deliver our programs and provide skills development that will enable students to participate and optimise opportunities. We also aspire to establish and maintain an international training and education centre of excellence, in-fact our objective is to be considered a world leader in our fields of education and training.

Our objective is to be at the cutting edge of the industries that we serve by continually developing new and innovative ways to deliver our programs to maximize the benefits to our customers and partners in a global environment. Your success is our success.

Our goals

Our values

Our Institutes adopt the following values and goals that underpin and guide its daily activity and future development:

Our customer service promise

The Australian Global Institute (AGI) will provide the highest quality service to its customers which meets and exceeds their expectations. Staff will at all times be professional and will show customers:

Customers will at all times be treated with honesty, respect and integrity. When dealing with customers, we will listen and respond appropriately to their enquiries or complaints. We will always ensure that customer enquiries and complaints are acted upon and that follow‐up action is timely and appropriate.